Refund policy

Last updated: 18 October 2026

Pro is sold by Paddle on our behalf (Paddle.com Market Ltd is the merchant of record), so refunds are paid by Paddle, to the card or account you paid with.

Free trial

If Pro comes with a free trial, you pay nothing during it. Cancel before the trial ends (Your plan › Manage subscription) and you will not be charged.

Cancelling

You can cancel at any time under Your plan › Manage subscription. You keep Pro until the end of the period you have already paid for, and are not charged again. Nothing you made in SKRM Learn is deleted.

Refunds

• Within 14 days of your first payment, and within 14 days of a yearly renewal, you can ask for a full refund, for any reason. Pro then ends straight away.
• Monthly renewals are not refunded, as you can cancel at any time before the next one.
• If SKRM Learn didn't work as it should and we couldn't put it right, you are entitled to a refund under UK consumer law; please tell us.
• If you were charged by mistake (for example twice), you will get the extra payment back.

How to ask

Email custom.solutions.sk@gmail.com with the email address you paid with, or use the link in your Paddle receipt (or paddle.net). Refunds usually reach you within 5–10 working days of being approved.

This does not affect your legal rights as a consumer.